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Cabinet dentaire Dr. Strukan

Before you come

Frequently asked questions

The questions we are asked on the phone every week, with their answers. Yours is not here? Call us.

Costs and reimbursement

What treatment costs, and what the CNS pays back

In Luxembourg most dental care follows official tariffs and is largely reimbursed. Here is how it works, without the jargon.

01Official tariffs
Routine care is charged at the agreed national tariffs for dentists: the same price across the country, whichever practice you go to.
02What the CNS pays back
88% of the tariff for adults, 100% for children and young people under 18. Each year a first amount of care is reimbursed in full for adults: €83.90 since 1 August 2026.
03Prostheses: the yearly check-up counts
Crowns, bridges and dentures need a quote and CNS approval before treatment. They are reimbursed at only 80% if you have not had a check-up in each of the two previous years.
04Personal preference (CP)
When treatment goes beyond what the tariffs provide, for example a cosmetic material, the extra is charged as “convenance personnelle”. The CNS does not reimburse it, and it is always announced to you beforehand and needs your agreement.
05Paying
You pay at the practice, then claim from the CNS with the fee note. The practice also offers immediate direct payment (PID): you then pay only the share left to you.
06Supplementary cover
The CMCM or a private supplementary insurer may cover part of what the CNS does not, depending on your plan. Show them the quote before you decide.

Rates and amounts are set by the CNS and change regularly; its figures are the ones that count. Reimbursements on cns.public.lu

Frequently asked questions

01Your first appointment

Are you taking new patients?

Yes. Book online at any time, or by phone during opening hours.

What should I bring?

Your social security card, a list of your medicines and any recent X-rays you have. The medical questionnaire can be filled in online before you come, which saves time at the practice.

What happens at a first visit?

A conversation about what brings you in, a full examination of teeth and gums, and an X-ray if it would help. You leave knowing what was found and what we suggest; treatment only begins once you have agreed to it.

Which languages can you see me in?

Luxembourgish, French, German, English, Bosnian and Portuguese.

02Appointments

How do I cancel or move an appointment?

Let us know at least 24 hours in advance, by phone or with the link in your Doctena confirmation. An appointment missed without notice may be charged.

I am in pain. Can I be seen quickly?

Call the practice and say it is an emergency: we will tell you when to come. Outside opening hours, 112 will direct you to the dental practice on call. The Dental emergency page explains what to do in the meantime.

03Treatment

Does treatment hurt?

Treatment is done under local anaesthetic whenever it helps. If you are anxious, say so: we agree a signal to stop at any moment, and nothing begins without an explanation.

How often should I have a check-up?

For most people once a year; with delicate gums, more often. We will tell you what suits your mouth. The yearly check-up also counts towards reimbursement of prostheses.

At what age should a child first come?

From the first teeth, around one year old, and by three at the latest. The first visit is mostly about getting to know the practice without fear.

Are X-rays dangerous?

Digital dental X-rays use a very low dose, and we take them only when they change a decision. If you are or might be pregnant, tell us first.

Do you place implants at the practice?

Yes. Both the surgery and the crown are done here, at the practice. Dr. Strukan holds a university M.Sc. in oral implantology and oral surgery.

Another question?

Write to us or call the practice: we are happy to answer, in your language.

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